Make-ups FAQ
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Series Make-ups
This includes Homeschool, P.E., Jr. Parkour, or any series where you sign-up for a weekly class (generally running 10-weeks).
Make-ups not always guaranteed if other classes are full. We will make an effort to go over capacity for an occasional make-up if that is the case.
You may make-up 2 classes missed during the series.
Email us or talk to our front desk to schedule your make-up. We will need to confirm space and availability in a class you’d like to attend.
You may also make-up a class in our Open Gym timeslots (if age appropriate).
Membership Make-ups
Memberships provide a weekly allotment of classes. Our week is considered Monday - Sunday.
If you miss any classes in a week, you may make them up within the same billing period.
You must schedule your make-up ahead of time (the system does not have automatic make-ups, so it is a manual process on our end).
You may only make-up one week of classes in a given billing period.
Class Pack Make-ups
Class Packs do not have a make-up option as packs are unused until the reservation is made.
If you made a reservation and did not cancel your spot, the class is still considered used.
If you made a reservation and cannot attend, cancel your reservation with at least 1 hours notice and the reservation will be applied back to your account.